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Contact information of each affiliated company for repair requests and inquiries.

Individual Consumer Products and Services

Watches and Stopwatches

Seiko Watch Corporation Grand Seiko Inquiries

For inquiries regarding Grand Seiko brand

Online inquiries

Go to website

The website above contains contact information and an inquiry form.

Seiko Watch Corporation Service Center

For inquiries regarding Seiko, Credor, and other brand products

Online inquiries

Go to website

The website above contains contact information and an inquiry form.

*See here for inquiries about activity meters and pedometers.

Clocks (Wall Clocks, Table Clocks, Alarm Clocks)

Seiko Clock Inc. Customer Service Center

Online inquiries

Go to website

Musical Instrument Accessories (Metronomes, Tuners)

Seiko Instruments Inc. Musical Instrument Accessories Division

Online inquiries

Go to website

Corporate Customer Products

Semiconductors

Seiko NPC Corporation Sales Division

For inquiries regarding semiconductor products (for crystal oscillators, timepieces, sensors , audio devices, customized ICs, etc.) offered by Seiko NPC.

Phone contact

+81-3-6747-5301

Reception hours: 9:00 — 18:00
(except Saturdays, Sundays, and public holidays)

Online inquiries

Go to website

Other Electronic Components and Industrial Equipment

Seiko Instruments Inc. Inquiries

For inquiries regarding products offered by Seiko Instruments (electronic components, measurement and analysis instruments, printers, machine tools, precision turned parts, etc.)

Online inquiries

Go to website

The website above contains contact information and inquiry forms for inquiries regarding various types of products.

Time Stamp and E-signature Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

Restaurant Industry Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

Payment Business Solutions

Seiko Solutions Inc. Inquirie

Online inquiries

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Network Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

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Mobile Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

Energy Surveillance and Control Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

IT System Performance Management Software

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

System Clocks

Seiko Time Systems Inc.

Online inquiries

Go to website

Sports Timing and Measurement

Seiko Time Systems Inc.

Online inquiries

Go to website

Digital Signage, Large Signboards, Baseball Scoreboards

Seiko Time Systems Inc.

Online inquiries

Go to website

Inquiries for Seiko Holdings Corporation

If you have any non-product inquiry such as those regarding shareholder and investor information or this website, please direct your inquiry as follows:

If you choose to make an online inquiry, we will collect your personal information including your email address, name, and address and use such information to respond to your inquiry. If you agree to the collection and use of your personal information, please read our Privacy Policy, check the consent box in the “Online Inquiries” section below, and click on the button. You will then be able to send us an email that is filled out with our email address for inquiries.

Please note that, depending on the nature of your inquiry, we may disclose your personal information to our affiliated operating company that is responsible for the relevant products or advertising so that the company can reply to your inquiry.

Inquiries regarding shareholder and investor information or the website

Seiko Holdings Corporation – General Inquiries

Telephone Inquiries

+81-3-3563-2111

Available hours 9:30~18:00 (except Saturdays, Sundays, and public holidays)

Online inquiries

I agree to provide my personal information by agreeing to the Privacy Policy.

Inquiries regarding the handling of personal information

Seiko Holdings Corporation – Personal Information Inquiries

Telephone Inquiries

+81-3-3564-4098

FAX +81-3-3564-5401
Available hours 9:30~18:00 (except Saturdays, Sundays, and public holidays)

Online Inquiries

I agree to provide my personal information by agreeing to the Privacy Policy.