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Contact

Contact information of each affiliated company for repair requests and inquiries.

Individual Consumer Products and Services

Watches and Stopwatches

Seiko Watch Corporation Grand Seiko Inquiries

For inquiries regarding Grand Seiko brand

Online inquiries

Go to website

The website above contains contact information and an inquiry form.

Seiko Watch Corporation Service Center

For inquiries regarding Seiko, Credor, and other brand products

Online inquiries

Go to website

The website above contains contact information and an inquiry form.

*See here for inquiries about activity meters and pedometers.

Clocks (Wall Clocks, Table Clocks, Alarm Clocks)

Seiko Clock Inc. Customer Service Center

Online inquiries

Go to website

Musical Instrument Accessories (Metronomes, Tuners)

Seiko Instruments Inc. Musical Instrument Accessories Division

Phone contact

+81-550-81-1053

Reception hours: 10:00 — 12:30, 13:30 — 17:00
(except Saturdays, Sundays, and public holidays)

Online inquiries

Go to website

Corporate Customer Products

Semiconductors

Seiko NPC Corporation Sales Division

For inquiries regarding semiconductor products (for crystal oscillators, timepieces, sensors , audio devices, customized ICs, etc.) offered by Seiko NPC.

Phone contact

+81-3-6747-5301

Reception hours: 9:00 — 18:00
(except Saturdays, Sundays, and public holidays)

Online inquiries

Go to website

Other Electronic Components and Industrial Equipment

Seiko Instruments Inc. Inquiries

For inquiries regarding products offered by Seiko Instruments (electronic components, measurement and analysis instruments, printers, machine tools, precision turned parts, etc.)

Online inquiries

Go to website

The website above contains contact information and inquiry forms for inquiries regarding various types of products.

Time Stamp and E-signature Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

Restaurant Industry Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

Payment Business Solutions

Seiko Solutions Inc. Inquirie

Online inquiries

Go to website

Network Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

Mobile Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

Energy Surveillance and Control Solutions

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

IT System Performance Management Software

Seiko Solutions Inc. Inquiries

Online inquiries

Go to website

System Clocks

Seiko Time Systems Inc.

Online inquiries

Go to website

Sports Timing and Measurement

Seiko Time Systems Inc.

Online inquiries

Go to website

Digital Signage, Large Signboards, Baseball Scoreboards

Seiko Time Systems Inc.

Online inquiries

Go to website

Matters Relating to Seiko Holdings Corporation

For inquiries regarding matters other than products, such as shareholder and investor information or matters related to this website, please use one of the following contacts.
Please understand that, depending on the details of your inquiry, in order to have the affiliated company responsible for the relevant product, commercial, etc., respond to your inquiry, your personal information may be shared with that company.

Inquiries Regarding Shareholder and Investor Information or This Website

Seiko Holdings Corporation Inquiries

Phone contact

+81-3-3563-2111

Reception hours: 9:00 — 18:00 (except Saturdays, Sundays, and public holidays)

Online inquiries

prdeptj@seiko.co.jp

Inquiries Regarding Handling of Personal Informatio

Seiko Holdings Corporation Personal Information Inquiries

Phone contact

+81-3-3564-4098

FAX +81-3-3564-5401
Reception hours: 9:00 — 18:00 (except Saturdays, Sundays, and public holidays)

Online inquiries

privacy@seiko.co.jp