Contact information of each affiliated company for repair requests and inquiries.
Individual Consumer Products and Services
Watches and Stopwatches
Seiko Watch Corporation Grand Seiko Inquiries
For inquiries regarding Grand Seiko brand
Seiko Watch Corporation Service Center
For inquiries regarding Seiko, Credor, and other brand products
*See here for inquiries about activity meters and pedometers.
Corporate Customer Products
Semiconductors
Seiko NPC Corporation Sales Division
For inquiries regarding semiconductor products (for crystal oscillators, timepieces, sensors , audio devices, customized ICs, etc.) offered by Seiko NPC.
Phone contact
Reception hours: 9:00 — 18:00
(except Saturdays, Sundays, and public holidays)
Other Electronic Components and Industrial Equipment
Seiko Instruments Inc. Inquiries
For inquiries regarding products offered by Seiko Instruments (electronic components, measurement and analysis instruments, Printing Devices, machine tools, precision turned parts, etc.)
Inquiries for Seiko Group Corporation
If you have any non-product inquiry such as those regarding shareholder and investor information or this website, please direct your inquiry as follows:
If you choose to make an online inquiry, we will collect your personal information including your email address, name, and address and use such information to respond to your inquiry. If you agree to the collection and use of your personal information, please read our Privacy Policy, check the consent box in the “Online Inquiries” section below, and click on the button. You will then be able to send us an email that is filled out with our email address for inquiries.
Please note that, depending on the nature of your inquiry, we may disclose your personal information to our affiliated operating company that is responsible for the relevant products or advertising so that the company can reply to your inquiry.
Inquiries regarding shareholder and investor information or the website
Seiko Group Corporation – General Inquiries
Telephone Inquiries
Available hours 9:30～18:00 (except Saturdays, Sundays, and public holidays)
Online inquiries
I agree to provide my personal information by agreeing to the Privacy Policy.
Inquiries regarding the handling of personal information
Seiko Group Corporation – Personal Information Inquiries
Telephone Inquiries
FAX +81-3-3564-5401
Available hours 9:30～18:00 (except Saturdays, Sundays, and public holidays)
Online Inquiries
I agree to provide my personal information by agreeing to the Privacy Policy.